Local company attributes flexible working to employee satisfaction.

Flexible working is a hot topic that’s steadily seeping into the SME market, however, according to the TUC’s recent study, it’s clear that there’s still a long way to go. From TUC’s research, it appears that most British companies have yet to make the switch. Not only do their findings show that a third of all flexible-working requests are denied, but more worryingly, 58% the corporate workforce aren’t even offered the option of flexible hours.

Suffolk based Your Telemarketing, however is bucking the trend. Not only is flexible working encouraged, but it is offered from day one of employment. “When I founded the business 8 years ago, I was keen to employ as many parents as possible, as I know from personal experience how hard it can be to juggle work and school commitments”, said Laura, MD.

Part-time and flexible hours fit well with the company’s business model, but more than that, the staff are more highly motivated, less stressed and can maintain their work/life balance. “It also means I have a high staff retention rate”, said Laura “which allows me to continue to grow the business with well trained staff behind me.”

How is Telemarketing Growing