Hannah recently attended one of our personalised telemarketing training workshop in Ipswich. As an Account Manager, she was mainly handling inbound enquiries and customer service calls, however her role changed slightly to include more outbound calling.
“I attended one of Laura’s Your Telemarketing training courses recently to address my concerns and lack of confidence around cold calling. The course was a real eye opener for me and made me realise there is a lot more to cold calling than I originally thought. Laura really took the time to address the concerns each member in the group had which ultimately meant we all had individual help techniques to go back to the office with and put into practice.
I’d highly recommend this course to anyone who is looking for some direction with cold calling or who, like me, needed a confidence boost around .”
Your Telemarketing was founded in 2011 by Laura Morrison, Managing Director, who had a vision to be able to support small and medium sized businesses with flexible and affordable telemarketing solutions.
Laura recognised that East Anglia’s entrepreneurs needed business development support, alleviating time constraints and bridging a skills gap, to grow their businesses.